Zobots are versatile chatbots that can be easily configured, customized, and integrated

Companies are investing in research and development, striving to fully realize their potential in automating processes and reducing costs.

Chatbots have become commonplace in digital media. Most chatbots are fairly simple. They can answer questions, but they can't handle more complex tasks like problem solving and lead classification. It's these capabilities that make bots self-sufficient. A common strategy is to feed bots pre-written forms. But true automation comes from handing over human responsibilities to a bot.

Zobots is a platform for creating chatbots that meet your needs. Zobots can be likened to clay, allowing you to mold them exactly to your needs, while most other bots are like Lego—pre-made pieces that you can use to create a very rough shape of what you need. Zobots offer unlimited customization. You can code your chatbots to perform any task or integrate them with any database or software.

Zobots Chatbot Distinctive Features:

Chatbot developers prefer to edit code to customize their bots. Marketers and salespeople, on the other hand, want to be able to customize their bots simply by copying and pasting. Therefore, there are two types of bots on the market: those with a developer-friendly interface and those with a non-developer-friendly interface. There's no one-size-fits-all solution.

Zobots offers a what-you-see-is-what-you-get interface with drag-and-drop widgets and the Deluge editor.

This platform allows you to create anything from a simple store navigation assistant to solutions for real-world problems. You can automate various business functions: booking tickets, ordering delivery, registering for webinars, classifying leads in your CRM, scheduling events using a calendar, and much more.

Zoho also offers a platform with over 15 pre-built bots that can handle most business tasks and functions. With these templates, all users need to do is configure their bot's language and give it a name. Creating a bot can be done in less than 5 minutes, without any coding.

Most operations handled by bots involve a lot of data. Chatbots can mine tons of data from users. A common problem is the difficulty of integrating with existing business systems and databases. While creating a bot is relatively simple, syncing meeting details with a Google Calendar or Salesforce account is quite challenging. Therefore, Zoho offers a relatively easy way to integrate chatbots with CRM, databases, and software.

Zobots can process three types of data: trigger, messenger, and context.

The bot determines who, when, and how, and initiates chats with website visitors. Specific visitors can receive messages or offers that interest them.

A visitor writes a message or asks a question; the bot analyzes the message and responds with a message or a specific action.

The bot analyzes messages and collects all visitor data. The bot then takes actions based on the data collected.

To make data collection more convenient, Zoho offers a wide range of widgets and cards. Do you prefer to type an address or select a location on a map? There are also a variety of widgets: sliders, calendars, maps, schedulers, feedback—you can use any widget you like.

Zobots also work on mobile phones—both Android and iOS.

Zeplum Inc. is a company that uses a CRM to manage its customer base. The company's website has steady traffic that isn't being optimally utilized. They can't afford a dedicated team to handle traffic, so they use Zobot.

They configured their bot so that it contacts every website visitor and asks them a few simple questions. Based on the answers to these questions, the bot identifies high-quality leads and transfers their data to the CRM, creating a reminder for the team to follow up.

Zillium Realty has properties across the country. Its agents regularly travel, meet with clients, and show properties. The company is growing and needs a more sophisticated system for organizing and conducting meetings. They installed Zobot on their website to schedule tasks. Since Zobot is integrated with the calendar, it can schedule meetings and visits, allowing clients to choose a convenient time and agent.

Joanna runs an online store with a huge customer base. Every day, she receives hundreds of support requests. And at peak times, this number can reach thousands. Very often, the data